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Terms & Conditions

Terms and Conditions of Use

Welcome to our website

 These General Terms and Conditions of Use govern the access to and use of the Website. 

If you need any assistance or need to contact the Vendor, please go to the Customer Care area, where you will find information on orders, shipping, refunds, and returning products purchased on the Website, our registration form, tips and suggestions, and other general information on the services provided by the Website.

At the end of the ordering process, you will be requested to click on “Purchase” to confirm your purchase. Once your order has been confirmed, it will be sent to ALICIA MOORE for processing. Your order cannot be modified or canceled except in accordance with the Terms and Conditions of Sale or with the provisions set out by Spanish law. Confirmation of your order implies your acceptance of the whole Terms and Conditions of Sale. You will be sent an email with the details of your order.

Any data registered by the website will serve as proof of the transactions carried out between ALICIA MOORE and its customers.

In the event of a dispute between ALICIA MOORE and one of its customers about a transaction carried out on the website, the data registered by ALICIA MOORE will be considered as irrefutable proof of the transaction contained therein. On the effective date of delivery, the risks (in particular loss, theft, or damage) relating to the Products Delivered will be passed on to you.

The sale of any product through ALICIA MOORE’s Official online store is subject to these Terms and Conditions of Sale. 

Orders to acquire ALICIA MOORE products can only be made by natural persons and companies with no intention of resale. Any resale or distribution of ALICIA MOORE products purchased from the website is strictly forbidden.

Customer complaint forms can be obtained by emailing 


  1. The Vendor offers products for sale and its e-commerce business services on Website exclusively to adult users of the Website (the “Users” or “you”) for personal use and not for resale. By accessing, browsing, or using the Website and/or its services, you represent and warrant that you are at least eighteen (18) years of age. The Vendor reserves the right, in its sole discretion, to terminate User accounts, discontinue services and to edit or cancel orders.

Website Policies

  1. For any other legal information concerning your access to, use of, and purchases made on the Website or the way the Website may use and collect your personal data, please read the Website’s General Terms and Conditions of Sale, Return Policy and Privacy Policy, which are incorporated into these General Terms and Conditions of Use by this reference.
  2. Your access to and use of the Website are based on the assumption that these General Terms and Conditions of Use have been read, understood, and accepted by you. If you do not agree to all or part of these General Terms and Conditions of Use or any other Website policies, please do not access or use the Website.


3.1 All content included on the Website, such as works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colors, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions, and software (collectively, the “Content”), is the exclusive property of the Vendor or its content suppliers and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of the Vendor, or its content suppliers, as the case may be, in each specific instance. The Vendor and its content suppliers shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. The Vendor and its content suppliers shall have the right, at any time, to claim the authorship of any Content posted on the Website and to object to any use, distortion, or other modification of such Content. Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by the Vendor or its content suppliers shall be carried out by you for lawful purposes only and in compliance with all applicable laws.

3.2 The viewing, printing, or downloading of any Content from the Website grants you only a limited, revocable, nonexclusive and nontransferable license to (i) access and view the Website and Content, and (ii) copy, download, and store the Content temporarily (e.g., in a temporary cache) to enable printing and/or offline viewing of such Content, solely for your personal non-commercial use and not for resale, republication, distribution, assignment, sublicense, preparation of derivative works or other use. No part of any Content may be reproduced in any form or incorporated into any information system, electronic or mechanical, other than for your personal use (but not for resale or redistribution).

Links to Other Websites

The Website may contain hyperlinks to other websites operated by unaffiliated third parties and which are in no way connected to the Website. The Vendor does not operate, control, monitor, endorse, or guarantee the accuracy or quality of the content, services, or goods provided on third-party websites or their content. The Vendor shall not be held liable for the content of these websites or the policies adopted by them, including without limitation their privacy policies. Please carefully read the terms and conditions of use, terms, and conditions of sale, and privacy policies of any third-party websites you access from the Website. We remind you that these General Terms and Conditions of Use and the Privacy Policy do not apply to websites operated by third parties. The Website provides links to other websites exclusively for its users’ convenience and to help them browse the content of interest, and by providing hyperlinks to third-party websites, the Vendor does not recommend that its users access such third-party websites or warrant the offerings or content of such websites.

Applicable legislation, jurisdiction, and controversies

These Terms and Conditions shall be governed by the legislation of Spain.

The European Commission offers an online platform to resolve legal disputes, which can be found at ALICIA MOORE does not participate, nor is it obligated to participate, in any dispute settlement procedure in the presence of an alternative dispute resolution body as per Law 7/2017, of 2 November, incorporating into the Spanish legal system the 2013/11/EU Directive of the European Parliament and Council, of 21 May 2013, relative to alternative dispute resolution with regard to consumer affairs, and the (EU) Regulation no. 524/2013 of the European Parliament and Council, of 21 May 2013.

In the absence of an amicable settlement, the parties shall submit themselves for conflict resolution to the competent courts in the place of residence of the consumer or the place of residence of ALICIA MOORE, by choice of the consumer.

Both access to the website and use of its contents are subject to the conditions set out in the Terms and Conditions of use of the ALICIA MOORE website.

Limitation of liability

ALICIA MOORE does not guarantee or state that the website is free of viruses, worms, Trojans, or other types of destructive material.

ALICIA MOORE may update these Terms and Conditions of Sale at any time. You may consult the most up-to-date version of the General Conditions of Sale at any time by clicking on the Customer Service link. To place an order through ALICIA MOORE’s online store you must accept the Terms and Conditions of Sale in force at the time of placing the order.